customer services

The Fort Shopping Park features a wide range of customer facilities and services to compliment your shopping experience.

For motorists we offer:

• Free parking for 1,250 vehicles above ground, 750 below ground
• 24 hour surveillance of car parks by CCTV and by security officers
• Help locating your car should you be unable to find it

For families we offer:

• Free parent-and-baby car parking spaces
• Baby changing facilities and award winning toilets
• Easy access for pram-pushing mums and dads

For the disabled we offer:

• Access for registered guide dogs
• Alarmed toilet facilities
• Reserved free parking spaces
• Easy-access doors for wheelchairs
• One-floor shopping for ease of access

West Midlands Police

West Midlands Police from the Queens Road station are responsible for policing the Fort.

For more information call 0121 386 4442, website at www.west-midlands.police.uk

Secured Storage Units:

• 625 & 750 sq ft
• 24 hr CCTV
• Manned Security