- Opening times - Monday to Friday 09:30 AM to 8:00 PM
- Opening times - Thursday 09:30 AM to 9:00 PM
- Opening times - Saturday 09:00 AM to 7:00 PM
- Opening times - Sunday 11:00 AM to 5:00 PM
- Opening times - Bank Holidays 10:00 AM to 6:00 PM
Customer services
For motorists we offer
- Free parking for 1,250 vehicles above ground, 750 below ground
- 24 hour surveillance of car parks by CCTV and by security officers
- Help locating your car should you be unable to find it
- Help with starting your car should your battery go dead while parked at The Fort
- Help changing your tyre in the event of a flat occuring in our car park
For families we offer
- Free parent-and-baby car parking spaces
- Baby changing facilities and Award Winning "Area Loo of the Year"
- Easy access for pram-pushing mums and dads
For the disabled we offer
- Access for registered guide dogs
- Alarmed toilet facilities, National Loo of the Year Award
- Reserved free parking spaces
- Easy-access doors for wheelchairs
- One-floor shopping for ease of access
West Midlands Police
West Midlands Police from the Queens Road station are responsible for policing the Fort.
