We are here to help! It’s important to us that your trip to The Fort is hassle free, so we provide a range of services to help.

OPENING HOURS

There are our park opening hours:

Monday to Wednesday 9.30am – 8pm
Thursday 9.30am – 9pm
Friday 9.30am – 8pm
Saturday 9am – 7pm
Sunday 11am – 5pm
Bank Holidays 10am – 6pm

EV CHARGERS

The Fort EV facility includes eight fast (up to 22kW) and 12 ultra rapid (up to 180kW) charge points located opposite Next.

The GRIDSERVE chargers accept payment by contactless debit or credit cards, Apple or Googlepay, or RFID cards. The chargers offer a mix of CHAdeMO and CCS connectors and type 2 sockets.

CONTACT US

The Fort
20 Fort Parkway, Birmingham,
West Midlands B24 9FP

0121 386 4442
manager@thefort.co.uk

CASH MACHINES

You can find a cashpoint machine next to Boots, which is operated by them. If you have any issues with its service, unfortunately The Fort are unable to help and will you will need to contact them directly. Their contact number can be found on the cash machine.

FREE WIFI

Stay connected while you shop with free wi-fi by O2.

JOBS

Please check with individual stores regarding jobs available at The Fort. You can also find vacancies available here

LOST PROPERTY

Please contact centre security with any lost property enquiries.

They are open 24 hours a day, 7 days a week and are happy to help: 0121 386 4442

AMAZON LOCKERS

Amazon lockers are located in the Central Lift Lobby